I assume you are talking about a company which will enter into a Debt Management Plan for you, under which you pay a reduced amount. These companies take one amount from you each month, keep their own fee, and should pass the rest on to your creditors. Unfortunately, in a lot of cases the companies are not entirely reputable and have been known to be very inefficient - sometimes landing the debtor in a worse position than they were in before the arrangement started. Also, as CC says, you do not need to use anyone who charges a fee. As well as CCCS or Payplan you could try your local CAB.