Settings Problem??

[kloofnek]

I have been on the DFS website and on coming to look at a sofa in another colour by clicking on the colour square,nothing happens,used to be able to,so is something wrong with my settings.My tablet is Android.
Thank you

[barry1010]

Give us a link to the sofa and we can see if the issue is their end or yours .

[kloofnek]

https://www.dfs.co.uk/hardy/hrd12arvv?skuId=1279519&&origin=Fabric_2_Seater_Sofas

[Sqad]

kloofnek....mine works on both Android and Windows 11.
Must be your tablet.

[kloofnek]

Thank you Sqad.
So ,settings ??

[Sqad]

Try restating your tablet kloofnek.

[Togo]

That colur may be out of stock. Amazon sometimes does that with items that have colour choices.

[Togo]

Sorry crossed posts.

[kloofnek]

I did think about that Sqad,going to do that.
Toto ,not ALL the colours would be out of stock,surely?but thank you for your input. :)

[Buenchico]

You probably need to clear your browser's cache. Which browser are you using on your tablet?

[Barsel]

Which of the Hardy sofa's are you looking at, Brooke, Plaza or Revive?

[kloofnek]

Revive

[kloofnek]

Buenchico,I am using Chrome.When you say clear the cache,do you mean the history?

[Barsel]

No problem looking at the colours of Revive.
When you look at the little coloured squares, is there a camera icon in the corner of the square?

[Barsel]

There are 23 colours to choose from, but only 11 have a camera icon and they are the only ones that will change to that colour when you click on it.

[Barsel]

The colours that won't change are Sky, Truffle, Orange, Mustard, Denim, Black, Ultra Violet, Grape, Midnight, Silver, Olive and Light Blue.

[kloofnek]

Hi Barsel. No ,no little camera I did manage to get a couple of colours up ,then I couldn't. I have sent for fabric samples,so will see what they are like.
Have a nice evening and thank you for your reply

[Buenchico]

Info re clearing the cache:
https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DAndroid

Alternatively, try a different browser, such as Dolphin
https://play.google.com/store/apps/details?id=mobi.mgeek.TunnyBrowser&hl=en_GB&gl=US
or Opera
https://play.google.com/store/apps/details?id=com.opera.browser

[kloofnek]

Thank Buenchico,