Local Tax Office- Contact Us.

[Arksided]

Has anyone ever got through to theirs, or is it an Urban MYTH?

[rowanwitch]

..Loads of times and they are probably the most helpful of all the official phone lines.

[Arksided]

Yeah sure they are... almost an hour... still on hold.

[Buenchico]

To the best of my knowledge, there are no such things as local tax offices these days. HMRC closed all of them three years ago, with plans to replace them with 13 regional centres. However HMRC didn't even start to announce the planned locations of those centres until late last year and, as far as I'm aware, none of them are yet operational.

So any calls to a 'local' office are actually going through to a national system. I've not had to call them recently but my past experiences have shown that it's usually possible to get through within about 20 minutes (which is better than the 15 hours, spread over 3 days, which it once took me to get through to the DSS).

[rowanwitch]

Negotiated the menus and each time only a minute or so on hold.

[Rockrose]

No such thing as tax local tax offices anymore ring the tax helpline or go online and do the text talk

[gingejbee]

Yes, Chris has the answer (as usual). I have an HMRC ex-employee as a "useful contact" and the local offices are no more....which is why you can no longer make a personal visit to one. Massive cost-cutting exercise...

[Arksided]

Thank you everyone, I did eventually get through. A call that actually took less than two minutes.