Ed, you previously commented: 'It's a good point regarding "refunds" for suspension etc... It's interesting. I'd like to know about what everyone would feel was fair regarding this'
At the risk of being very 'direct' I think you're being very naive about this. I don't think it's a matter of being 'fair', it's a matter of AB being legally bound to reinstate 'x' amount as a specific percentage of whatever monthly fee, pro-rata to the date on which the suspension was served. Failure to do this could possible be construed as a breach of contract. Sorry, I know I sound like an anorak here but I think you could be heading into a minefield of legalities.
Keep smiling.