I've recently moved out of a flat and want my deposit back.
The flat was left in a good state but the letting agency has provided a breakdown of things that they intend to charge for. Some of these I can accept.
However, one charge is �250 for a new fridge. The fridge is clean and in perfect working order. There is a crack in the perspex lid to the egg tray on the inside of the door (caused by me admittedly), which they say could breed germs etc. Because of the fact that they can't get a replacement part, they're charging me for a whole new fridge.
Someone has suggested that I ask for a receipt for the new fridge and take the old fridge. At least that way they can't just rip me off and keep the money. I'd rather not pay at all though!
Can I get out of paying this? And, if not, as a last resort, could I demand the old fridge?
This is total nonsense! You can't be charged in this way for fair wear and tear (nice rhyming!).
An egg tray is not an essential part of a fridge. Tell the lettings agency that any amounts deducted from your deposit which you deem to be unfair will be pursued through the Small Claims Court.
You could take your lease to the Citizens Advice Bureau and ask them to check it, I believe they will advise the same.
Fair wear and tear isn't the same as breaking something I'm afraid. If you did break it then the broken part would need to be replaced or paid for. Do as Ethel suggests and look for the new part yourself.
As a landlord I think it's unreasonable to charge for a new fridge because of a broken egg tray, though you should have to either replace it or pay something. If you or the agent can't find a new tray then I would suggest a maximum of perhaps �5 - �10.
if you're not happy with the way the agency are operating you can complain to one of the Associations they belong to - assuming they are actually members of one of these such as ARLA.