Quizzes & Puzzles34 mins ago
Correct Procedure
19 Answers
Cousin has just left and was telling me her daughter who bought a Samsung TV had a fault after 11 months - so only one month left on the warranty.
Daughter brought it back to Currys where she purchased it and Currys made arrangement for Samsung to fix it which happened.
Now to me if a thing is under warranty like that surely it should have been replaced.
Anybody know - thanks
Daughter brought it back to Currys where she purchased it and Currys made arrangement for Samsung to fix it which happened.
Now to me if a thing is under warranty like that surely it should have been replaced.
Anybody know - thanks
Answers
Best Answer
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For more on marking an answer as the "Best Answer", please visit our FAQ.//Goods bought after 1 October 2015
If you're outside the 30-day right to reject, you have to give the retailer one opportunity to repair or replace any goods or digital content which are of unsatisfactory quality, unfit for purpose or not as described.
You can choose whether you want the goods to be repaired or replaced.
But the retailer can refuse if they can show that your choice is disproportionately expensive compared with the alternative.
If the attempt at a repair or replacement is unsuccessful, you can then claim a refund, or a price reduction if you wish to keep the product. //
http:// www.whi ch.co.u k/consu mer-rig hts/adv ice/wha t-do-i- do-if-i -have-a -faulty -produc t
If you're outside the 30-day right to reject, you have to give the retailer one opportunity to repair or replace any goods or digital content which are of unsatisfactory quality, unfit for purpose or not as described.
You can choose whether you want the goods to be repaired or replaced.
But the retailer can refuse if they can show that your choice is disproportionately expensive compared with the alternative.
If the attempt at a repair or replacement is unsuccessful, you can then claim a refund, or a price reduction if you wish to keep the product. //
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I don't know Baldric - convo didnt get that far as she was only in for an hour and also in extreme pain with her knee - not that her knee has anything to do with it.
But she is a woman who never complains so I am little worried about her - is awaiting an ultrasound after getting an x-ray last week in A&E which didn't show anything.
But she is a woman who never complains so I am little worried about her - is awaiting an ultrasound after getting an x-ray last week in A&E which didn't show anything.