I won't tell you what I, and many others, think of Hotmail ('cos the Ed doesn't like those kinds of expletives here!)
You've not told us how you're accessing your Hotmail account. It could be via a 'proper' email client (such as Outlook Express, Windows Live Mail or Thunderbird) via an app (on, say, an Android device) or via the Outlook.com website. (It makes a difference!). However I'll assume that you're using web-based access. If so, have you got the 'three dots' shown here?