Virgin Media increases

[anotheoldgit]

If one has took out a contract with Virgin for a certain period, can they just increase their prices by £1.50 per month?

Because to me by increasing their charges, they have not kept their side of the agreement.

[sandyRoe]

And when they had the falling out with Sky they didn't reduce their prices when a few of the Sky channels weren't available.

[mccfluff]

have they gone up?

[douglas9401]

I imagine you'll find the answer you're looking for in the terms and conditions section of your documentation.

[vodkancoke]

I got a letter today saying my bill was being increased by £5 per month. :(

[snags]

It seems that Virgin can change their prices whenever they like to whatever they like on the understanding that they tell you in plenty of time and that if you disagree you can cancel your current service without penalty. See Section H, point 3 and Section F, point 1 here:

http://shop.virginmed...-services.html#paying

[snags]

In other words, their current widely advertised 'we'll be doubling your current Broadband speed for free' is botox ;-p

[carrust]

Looks like I'll be kicking the TV into touch & just keep the Internet & phone.

[snags]

Bugger all worth watching anyway. We only have their cable Broadband service (no tv or landline) and that is increasing by £1.50 a month from April: something we're happy to swallow for double the speed from July.

[bazwillrun]

Tell them that you will be terminating your service with them at the earliest opportunity....you will have their retentions manager on the phone offering you all sort to stay with them.

They started throttiling my bandwidth so I left them, they offered me 1 years free BB, i still told them to shove it, they actually said and I quote "what have we got to do to keep you as a customer ?...reply "stop throttling my service"... answer " I cant do that" ...reply ok goodbye then.....6 years later thewy still write to me begging me to come back