Annoying things shopkeepers and their assistants do......

[joeluke]

.......one happened to me this morning, instead of handing me my change the newsagent 'poured' the 4 coins into my hand as if my hand was a receptacle for collecting fruit machine winnings!

Maybe I'll fold my fiver into an aeroplane shape and fire it towards him next time

[sara3]

you're such a grump!

[boxtops]

Love it, jl - what annoys me is people who don't stop talking to each other about their own conversation, while they are serving me.

[tiggerblue10]

When you get change with a note and some coins and they put the note in your hand first so the coins slip off the note.

[ummmm]

What annoys me is when the bigger supermarkets ask if you need help packing...when you only have 3 items..!!

[tiggerblue10]

That happens to me so much Box, its so infuriating. They should be concentrating on what they are doing and not chatting about the fact that they can't wait to get off the till and go home.

[NazNomad]

... when they try to take your card and insert it into the Chip & Pin machine themselves ... ERRM NO, F.O.

[joeluke]

Another one is when they empty your change onto the counter instead of handing it to you

How difficult can it be to be polite?

[Dris]

Have to say its the chatting to mate does it but what does it more-been mentioned but worthy of another -'here's your change' then you have to juggle the notes part and the change part as well as trusting you got the right change-why can the assistants not just count it out and give you a chance as they did before?

[tiggerblue10]

In my local Tesco some of the people on checkout just zap everything and all the items get clogged up at the other end whilst I'm still trying to get stuff out the trolley. And when they have finished they ask for the payment and I'm still faffing about trying to pack everything away. It would help If they were to help with the packing.

[tigwig]

But when they do help packing they either put about 6 bottles in one bag so it breaks or is so heavy you cant lift it! I hate the staff that chat the most. It happens all the time. Once in Superdrug the girl behind the till was practically shouting to someone else who was stood away from her in the store. They were talking absolute immature crap about some boy I think and not once did they stop to speak or even look at me. I was so disgusted I actually emailed customer services and told them, like it suggested on the receipt! Didnt hear back though.

[daffy654]

When I have worked in shops and pubs I have always poured the change into customer's hands. I don't like handling grubby money in the first place( considering how many hands it has been through) and I am definitely not going to touch some strangers hand whilst giving change, I have no idea whether they washed their hands after the last toilet visit, or whether they have been picking their nose etc.

[B00]

Sigh...

Other end of the spectrum...

1- we pack your bags because we have to, not because we want to
2- we ask you if you want help packing, again, because we have not, not because we like you!
3- we give you your change the way we count it out the till, frankly it gets your miserable face away from us as quickly as possible. If you don't like it, have the correct amount.
4- We pack as much in bags as we can, again, because were told to, less bags used, more profit. Once again, if you don't like it, pack your own and or provide your own bags.

Yours
A peed off shop worker.

[boxtops]

I must admit our Tesco tills p me off and that's not the fault of the till operators, it's a design fault IMO. They took away the conveyor belt from the customer side, so there is now a short metal tray, the goods very rarely get pushed down far enough to reach me packing at the other end. The till roll now comes out in such a way it's almost as if they expect the customer to take it themselves. I'll give 'em their due, they never start processing the goods until the customer has finished unpacking and is ready to receive the other end.

[Dris]

Couldt wait on you B00 :)

daffy -just as easy to count it out -you dont have to touch anyones hands.I dont want as a customer to touch someones hands who has been dealng with everyones germs all day but I do like the time between packing to be able to get my change first then time to get my notes if necessary counted out.

Every job sucks -its the chatting which is really the absolute worst bug bear with me -its blatant rudeness.

[tiggerblue10]

I wouldn't mind a bit of help with the packing B00. Saves all the clogging up at the end of the till. The ones that don't do it or worse still don't even ask if you'd like some help that annoy me.

[B00]

Sometimes, touching money is lethal- especially the customers who put it in their gobs whilst they count out the rest before handing the whole sodden mass to you, that bit is especially lovely....

[boxtops]

tigger, I have never NOT been asked if I want help, even though our bags all ready and waiting in the trolley and OH's hand is hovering to seize the first items! I thought all Tesco had to offer the service - why don't you ask them, next time you are there?

[B00]

We always do at the co op Tiggs, its a courtesy, we don't have to to be honest, but we ALWAYS do. Unless of course the customer wants to pack their own.

I know it's easy to sl@g off the poor moo at the till, but we've usually had a full day of @rses, who think the world revolves around their shopping- it gets tiring after a bit, i can tell you.

[daffy654]

I would always tell the customer how much change I was giving them Dris, and I would always wait until they were ready to accept the change before handing it over (never rushed a customer in my life). There is no way I would count it out into their hand though. That is not my job, it is up to the customer to check their own change before leaving the premises. I can't recall ever giving wrong change.