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henrys202020 | 20:31 Sat 27th Apr 2024 | Technology
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my  tv  is  on  a  5 year guarantee   some  of  the  buttons  on  the  hand  set   not  working   am  i  entitled  to  a  replacement   thanks

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Try putting new batteries in

probably not, they're really separate items even if they're included in a package (have a look at what the guarantee says). New batteries might help but if some buttons work and some don't you might need a new handset. They're not hugely expensive

https://www.argos.co.uk/product/8806567

It dependson the make if it is a manufacture's guarantee, some do include the remote or the terms and conditions of the retailer or other providers guarantee 

I have had this happen and took it apart.  They usually come apart with a bit of messing around with them.  Often a screw under the batteries then prise it open on the end or side.  Often it has been dust inside and a quick clean has made it work fine again.  Failing that you could buy can of compressed air and blow that through it.  Worth trying before going and buying new one.

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hello  thanks  for  nice  info

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