car insurance claim

can someone please help my car got vandalised on 28th april when i parked on a street overnight not in my area where i live. there was damage to bonnet side panel and there was a hole at back bumper underneath the light and been having problems with insurance company. They first estimated the work at £600 but when they sent it to garage to have repairs done the garage estimated the work at £1800 now my insurance company are saying that they are willing to cover the damages to bonnet and side panel as that is classed as malicious damage but it looks like the damage to the back of the vehicle is due to it being hit by another vehicle i have to take out a seperate claim even though all the damage done was during the same night which means 2 excesses and probably losing all of my 5 years no clamins can anyone help
16:48 Fri 08th Jun 2012
 
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