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flash player download troubles

ive been trying to download flash player for ages now n it keeps failing. i cant access youtube or other flash based sites and i cant even scroll down on this site! any ideas? mebe its my security settings or something. im not brilliant at computers so any advice wud b brill! tah!

crispynugget Sun 07/09/08 22:32

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Buenchico
Sun 07/09/08
23:28

Hmm.

Normally, when people are having problems with sites which use Flash video, the solution lies with uninstalling Flash first, before attempting to download it. (i.e. go to Add/Remove Programs and remove all references to Adobe Flash Player). That's because the download won't install if it recognises that you've already got Flash, even if your existing installation has become corrupted.

However, scrolling down a web page has nothing to do with Flash. It seems that your browser has been corrupted. You probably need to repair it, or to reinstall it. If you're using Internet Explorer, this might help:
http://support.microsoft.com/kb/318378

Alternatively (and far better) try installing a decent browser, such as Firefox:
http://www.mozilla.com/firefox/
(If you're already using Firefox, simply reinstall it. You don't need to uninstall it first; your bookmarks and personal settings will be preserved).

Or join the millions of people who're trying out Chrome:
http://www.google.com/chrome

Chris

Velvetee
Sun 07/09/08
23:34

I had a similar problem when I was using Windows NT. For some reason I'd managed to disable my Add Ons and this was preventing me from successfully downloading Flash. Check your Add Ons for Adobe are not disabled.

crispynugget
Sun 07/09/08
23:53

Question Author

thanks for the help but i've tried all those suggestions and still nothing :S

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