Went on holiday for a week in Tenerife with 6 year old daughter last week booked via Thomas Cook.
On the transfer from airport to hotel the rep was the typical gobby early 20s lad who spoke on the microphone like everyone was on a club 18-30s holiday. He even used the F word at one point. I saw several people look at each other a bit shocked. Bearing in mind their were other young children on the coach.
He made gory references to the recent death in Los Cristianos and make several jokes like 'soon we'll beheading off to Los Cristianos' etc etc. I hadnt told my daughter about that and was quite lucky that she wasnt really listening. He gave away enough details for her to question was he was talking about.
I'm not the type to complain and wouldnt really want to see him lose his job, he needs to do a bit of growing up. Would you complain under these circumstances?
Yes I certainly would. That was disgusting behaviour, whether children were present or not. And I think he deserves a reprimand or verbal warning at the very very least.
I would absolutely complain. Aside from the fact he is using extremely inappropriate language for his clientelle, he is basically mocking the very recent and tragic murder of a local person. That's a little bit sick.
It's not the use of the 'f' word that was so unacceptable and shocking - even though that should not have happened. It's the fact that anyone can make a joke about that poor woman being beheaded - disgraceful.
You could do, but my guess is that they will apologise and "look into it", the guy may be found and fired, then they will just continue to employ similar miscreants.