Internet Banking

[llamekuf]

There are problems, failure to set up new recipients, on Internet Banking.
A web site, worryingly, is asking for permission to download " apple quick
time " .
Anyone know what this is.
Please do not suggest that the originator's bank or the recipients bank be
contacted - they have been as useful as an elastoplast on a wooden leg.

[dollie65]

apple quick time helps if you watch videos and listen to music ...its nothing untoward i have it on my computer....

[llamekuf]

Thanks DOLLIE65, it is strange that it asks for permission only when Internet Banking is used.
Thanks again.

[pinkyboyid]

Instead of downloading from the Banking site you could download and install Quicktime direct from the official Apple Website:

http://www.apple.com/uk/quicktime/

[RATTER15]

Quicktime is fine, maybe they use it for help video or instructions on using their service.

[llamekuf]

Thank you PINKYBOYID and RATTER15.
Downloaded it from the Apple Website.
Still no success.
Will have to again, speak to people who are as useful as a chocolate fireguard.

[pinkyboyid]

What is the banking website?

It may be worth checking that you have 'Cookies' enabled in your Browser. Which browser are you using?

[llamekuf]

Internet Explorer PINKIBOYID, with AVG Secure Search.

[llamekuf]

Sorry, that should be Google.

[pinkyboyid]

If you still have the problem, try a test using a different browser to see that works for you.

Suggest you try Firefox or Opera (or even Both!)

http://www.mozilla.org/en-US/firefox/new/

http://www.opera.com/

[llamekuf]

Thank you once again PINKYBOYID