ChatterBank1 min ago
Dead Dell
14 Answers
We had a power cut yesterday for a couple of hours. My computer, (Dell Dimension 5000) was switched off during that time, but not switched off at the wall. Today there seemed to be no power to it. I changed the plug and the fuse. Still no little green light. Any ideas what I could try? Many thanks in anticipation. All the other bits have power, printer, monitor, scanner.
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For more on marking an answer as the "Best Answer", please visit our FAQ.was it protected with an anti surge power spike protector?...Quite a few years go I bought an all singing all dancing Dell for the family , Christmas eve we had a massive thunderstorm and our tv aerial got hit , to say the least the Dell was dead but went back to them as not working ... must admit I have a run an anti surge ever since ...... You could try the fuse in the plug ? and make sure the connectors are in firmly as a first off check ....
I doubt that you'll get much help from Dell on the Telephone;unless you have your Debit/Credit card at hand. A few years ago I contacted the firm because I was unable to load a programme (Encyclopaedia Britannica ) and I was informed that I needed to put money 'up front' before they could assist me. I declined their offer and, I think, got my answer from AB.( Disc was only suitable for an earlier edition of Windows.)
It's my opinion that possibly your Comp has been subjected to a Power surge and may even be a 'write-off'; as happened to me when Lightening struck my house. ( Hence the reason for my having an out-dated EB disc)
If you have Household Insurance, it is possible that, as was my case, you can claim to have the equipment replaced; or as I did, settle for a cash sum to buy whatever one chooses.
Ron.
It's my opinion that possibly your Comp has been subjected to a Power surge and may even be a 'write-off'; as happened to me when Lightening struck my house. ( Hence the reason for my having an out-dated EB disc)
If you have Household Insurance, it is possible that, as was my case, you can claim to have the equipment replaced; or as I did, settle for a cash sum to buy whatever one chooses.
Ron.
Hi tenrec....My premium was not increased beyond normal annual cost of index and my full claim involved a TV; Video/DVD Player; Beside clock Radio; Desktop Comp; Laptop; and minor Damage to Building. My error was that I settled the claim very quickly before realising that my occasionally used electronic music keyboard had also been damaged.
Check now that you do not have any other electrical items which could have been damaged by a possible surge in electric current.
Best of luck....Ron.
Check now that you do not have any other electrical items which could have been damaged by a possible surge in electric current.
Best of luck....Ron.