I swapped to o2 back in March after an horrific time of shoddy service from AOL. I am really rather pleased with o2. It only costs me �7.50 a month as I have mobile phone with them and if you guarantee to top up �10 or more a month, u get broadband for �7.50. They are efficient and whats more, their call centres, if you do have technical or billing probs are in Britain. I haven't really had a moments bother and so far so good !