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How do I retain my phone number with Virgin Media?

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filthiestfis | 16:51 Thu 10th Apr 2008 | How it Works
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I currently have phone line rental with Toucan however I have agreed for Virgin to take over on saturday. The problem is that I want to keep the same phone number, but virgin say that first they must install their number and that afterwards I can change it back to the one I have now. Is this how it works? I thought that it was possible (and easier) to retain the number!
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Avatar Image MissTrery
That's strange as that is not the way it worked with me. My number was transferred the day they did the installation. I don't know if it made any difference that it was a BT number......
15:50 Fri 11th Apr 2008

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