customer services & Ryan Air

[wizard69]

Anybody had trouble with the above?
Just rang them up for some information regarding a flight next year. After trying to verify it on there website i found that the guy I spoke to had contradicted what was on the site (he actually seemed unsure himself) I rang back and tried to explain (to the same guy) that he had contradicted what was on there site and he put the phone down on me. I rang back again and got a different operator. I asked to speak to a supervisor and explained why. Result ? she too disconnected me. At no time was I abrupt or abusive, merely wanting to get my facts right in order to fly with them.
Whats going on here and is there a higher authority to complain too?
Waste of time ringing customer services back if all they do is put the phone down on you

[cambus]

There is a higher authority Wizard, but you don't believe in him.

[Panic Button]

Their customer services must be so used to abuse from customers that they slam the phone down out of habit.

From what I hear about Ryanair from many different sources I wouldn't touch them with a bargepole.

[wizard69]

pmsl @ cambus, I just choked on my tea.
Panic, I,m beginning to wonder.

[VillageVicar]

That's an excellent oxymoron: RyanAir Customer Service?

Oh my... I almost choked on my tea laughing!

There's a general rule of thumb: if the incentive grants they receive from the host airport are used up, rest assured, they'll stop flying there!

Personally, I'd rather fly a real airline. There are too many nightmare stories...

Good luck

[cambus]

Couldn't resist that one wizard, hope you get sorted out, with Ryanair I mean.