Sky interfering with the internet

[Hilaryb10]

My friends laptop frequently "drops off" her narrow band internet and also dies with monotonous regularity in her house - where she has Sky into the same phone line. In my house and at other friends, there are no problems whatsoever - any suggestions - someone has suggested unplugging SKy may solve this annoying problem. It is a 2 months old laptop and still under guarantee

[spanner7853]

my cousin had this when she had Sky multi room. When she turned it off the internet worked again. so It may just be because it's a laptop picking up different frequencies. Speak to the support team where they got the laptop they may be able to help.

[Mr k]

Mine did this for a while make sure the filters ( which they got from sky ) are plugged into the phone sockets..

[Mr k]

This site might help if you still have the problem and getting no luck from sky...

http://www.skyuser.co.uk/

I did have a similar problem and rang sky @ certain times of the day you will get the foreign help line who are no use and will blame your lappy.