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the council where we live operate a bidding system,whereas you are given a band level, where band 1 is homeless etc, band 2 , medical and so on and when a house is advertised you bid ,with the highest band getting the house, my friend has been given band 4 which basically is just a band where you are allocated a house if nobody else wants it.she has just been turned down for the house which is next door to her mum and she was in the correct band for it. she is just at the end of her tether .
thank you for your help