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Consumers Rights

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Grummpy | 14:22 Sat 21st Oct 2006 | Motoring
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I have purchased a New Car that is faulty. It was purchased 6 months ago. The dealer just wants to keep repairing the car but I want to return it for a full refund or a replacement car. What are my rights. Thank you
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You have all the right to ask it to be changed, Or ring the trading standed office about them. don't give in to them, they know wot's wrong with the car. Just go to the car show room and make a big fuss about it in front of a lot of people. that sured do it. MY father did it once at toyota dealers and it worked. they don't like this type of thing.
Call the manufacturers customer care line. If the first person tries to fob u off then ask for their manager. Keep going until u get to the top. Record the calls if u can and advise the person u are talking to that you are recording this call. You will be surprised how helpful they can be when things get legal.
by the way the first person u speak to at the manufacturers WILL fob u off. It is their job to.

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