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Someone's Used My Bank Card Details...

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Smowball | 15:10 Tue 14th Feb 2017 | ChatterBank
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Just had a call from my bank- somehow my card details were used on Friday night online to spend £250 with PCWorld and £93.65 on a beauty website. I was at home watching tv and my card was in my purse. How has this happened?? I've never had this before. Soooo annoyed! They're calling me back in an hour as they want me to check if Mr Smows used my card for some reason- he hasn't , I've checked. The bank will give me the money back won't they??
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Bank has stopped my card, opened a fraud case and hope to have all monies back in my bank by 5pm today. Also spoke to Netflix(whoever it was had also opened two accou to with them with my cards details!) and they were great. Have stopped the two accounts.
whoever did it is being silly now as netflix will have proper address' ..
This happened to me a few years ago, someone used my card to by an upmarket phone, lot of hassle had to have new card and did not get money back till about 3 weeks later, which if i had not been with my husband i would seriously been out of pocket. I do internet banking so I noticed this straight away.
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Netflix we're pretty good and even though they couldn't tell me who'd opened these accounts they said that my card details had been used for two different accounts with two different email addresses - neither were mine
someone once used my card number to pay her house insurance. It can't have been deliberate fraud as of course everyone knew who she was and where she lived. It sounds more likely that someone took the card number down wrongly over the phone and didn't carry out the standard authorisation checks. Anyway, I got all the money back but had to get a new card.

I've also had calls from the card people a couple of times querying things I've supposedly bought - each time they were right, it wasn't me, it was someone in NY; I think those were genuine frauds.

But in none of these cases was my actual card involved (I hadn't been to NY or dealt with Churchill insurance). It was just someone, by accident or design, presenting my card number
Mr BD got a call from his credit card company last year to check if he had bought a camera for £795 in Morroco that day. By virtue if the fact that he answered to phone iat home proved that it was was not him. They do random checks on what they considered to be purchases that were out of the ordinanry for any particular account. By the time the card had been cancelled someone had bought 29 XBox games at approx £30 each from Tesco online. Each purchase was done individually as if someone was trying to see how many times it could be used. Maybe there is a lower limit at which fraud is not recognised. One larger order for all 29 games might have flagged something either at Tesco or his credit card co. Card was cancellled and a new one issued but they woud not give him any info as to where they might have got his card details from.
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My bank said that they set a restriction on the average amount of your regular transactions and if something flags up as out of that they generally check it

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