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fbg40 | 20:31 Sun 21st Feb 2016 | Internet
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Hi All
Following on from the post from Zeberdee re virus/malware and my comments on that post, my problem also seems to have cleared since I swapped to Chrome. I tried a few moments ago to download the new Firefox and immediately had problems, pages wouldn't load, freezing etc,. Does anybody know if there have been any probs with this new version of Firefox ? I have used Firefox for years and never had any trouble until now. Many thanks.
FBG40
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If you have not already done so, you should remove Firefox completely and also make sure you remove all data associated with it. After doing that, then you can reinstall the latest Firefox version and hopefully that will sort the problem.

To remove Firefox completely, including all data / settings see:-

https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer
Question Author
Hi Pinky
Many thanks for your response, will let you know how I get on.
FBG40
Question Author
Just me again Pinky
Cleared as suggested, re installed FF, all seems ok. Thanks once again.
FBG40

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