Travel

Easyjet Hold Bag Allowance

Please someone explain this to us. We are 2 adults travelling with Easyjet and we purchased 1 suitcase each but this is what our ticket says about our allowance:

The 2 passenger(s) in this booking may check in a combined total of 2 hold bag(s) for each flight on this booking. The total hold weight must not exceed 32 kg.

Why is the total hold weight 32kg when the allowance should be 20kg per passenger? Surely the total hold weight should be 40kg!

filthiestfis Sun 06/07/08 03:28

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vehelpfulguy
Sun 06/07/08
07:19

Here is Easyjets baggage allowance web page

http://www.easyjet.com/EN/Planning/baggage.htm l

32Kg is mentioned on the page a few times, but it seem more related to people who are carrying large items like surf boards and so on.

buildersmate
Sun 06/07/08
08:28

Since this is at odds with the policy statement provided at the website above, you will probably have to ask EasyJet. This is easier said than done - you will probably have to use email to contact them.
Take a copy of the webpage policy to the airport with you to help with an 'discussion' on the matter at check-in.

loonytunes
Sun 06/07/08
11:24

You are not limited to 20kg. You can buy extra weight but it is charged for. So you can buy additional amounts up to 32kg.

Hawkwalk
Sun 06/07/08
13:00

32kg is the total weight allowed for one item. You get an allowance of 20kg per person but if your bag weighs more than this they will charge £5 per kilo over the 20kg and up to a maximum of 32kg.

So total hold weight for two people is 64kg but you only get 40kg included in the booking price spread over 2 bags.

Baboonboy
Sun 06/07/08
16:48

Whilst on this subject, are all airlines jumping on the green tax bandwagon and charging a fortune for extra luggage. Does hold weight affect emissions in a different way to cabin weight? If not can lighter people take more luggage without being charged? It doesn't make sense to charge someone who is 6 stone the same as someone who is 12 stone, etc. Ryanair seem to be especially guilty of this as their weight allowance is only 15kg (just about enough for a week!). BB

buildersmate
Sun 06/07/08
16:49

Well Hawkwalk, you are probably right but it isn't very obvious that this is the case from the website.

Hawkwalk
Sun 06/07/08
22:37

I agree buildersmate, I have been caught out by them in the past due to their website not explaining their own policies very clearly.

filthiestfis
Sun 06/07/08
22:41

Question Author

Thanks a lot for your replies. So it seems that the passenger allowance is 20kg and since we have 2 suitcases we are allowed 20kg in each suitcase. So 32kg is the limit in 1 suitcase regardless of whether we pay for extra kilos or not.

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