Now the daughter's got me asking questions....

[craft1948]

After telling the daughter about the great help I've been given on here, she asked if I could get some help for her (as she's my child she must get the sympathy vote)
Her boyfriend bought her a notebook for Xmas pre-loaded with 60 days trial for MS Office 2007.
He also bought her a keycard for Office 2010.
She thinks she needs a keycard for Office 2007 and the one for 2010 is useless..........is she right (I don't understand what she's on about)

[NazNomad]

Office 2007 and 2010 are two different products. I'd have thought she needs two different activation keys.

[ChuckFickens]

It's not useless, If she has a activation code for office 2010 then she can download office 2010 from here

http://office.microso...card-FX101853163.aspx

Best to uninstall all the 2007 stuff beforehand.

[craft1948]

Thanks Chuck........will pass the knowledge on :-)

[ChuckFickens]

It's going to be quite a large download, so make sure she doesn't try downloading it on a slow or heavily usage capped connection (such as a mobile broadband dongle)

[craft1948]

she's on Virgin wifi I think..

[devilspawn]

Thanks Chuck I will try this and hope all works, otherwise either me or my Mum will be badgering you with more questions :)
Thanks Mum xxx

[ChuckFickens]

LOL!

Now the name makes sense :)

You're welcome DS.