what's preventing access to media players

liam affley | 20:17 Fri 10th Sep 2004 | Technology

4 Answers

I can't access windows media player or real player. I am connected to the net -no problem- but when I try to get the media ,I get a message saying that I'm not connected. There seems to be something blocking access. I've tried everything. Any help would be appreciated. I have windows xp installed. Thank you

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peanut

does the program open and then immediately give you the error?

Question Author

response to question: yes, the media programme opens and then immediately tells me that I'm not connected to the internet when, in fact, I am.

scatman

Firewall? You may have blocked them on accident or something..

Question Author

scatman - access to media: Thank you. Yes, I've checked the firewall and this makes no difference. It's all very puzzling

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