MSN key port problem

A friend of mine has recently encountered this problem on his laptop with MSN. It wont log him in and is saying the reason fot this is a 'key port' problem. The error code given was 80072efd.

We've searched through google for possible resolution to no success. I believe the problem has started due to his norton internet security subscription running out, and have tried removing it in safe mode - but there are still traces of it all over the system.

Anyone any ideas as to how this can be solved? PatTheRat (Thu 13:33 31/Aug/06)

tv has only 1 scart socket number 08001695876

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MTIH1992

(Thu 15:00 31/Aug/06)

system restore back to a point where it worked. then remove the thing.

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