Months ago for some mad reason I signed up to a website called Readly. You pay a subscription every month and can read endless magazines etc etc. Well I forgot all about it till I checked my bank statement yesterday and realised I was still paying for it. So I’ve gone to log onto their website to cancel it and I cannot log in. Keeps saying password is wrong. So Ive gone to reset it and I just don’t receive the reset email. I’ve tried endless times. I’ve gone into their CONTACT US and it just repeats the same thing - reset password!! But it won’t let me.
So I’ve tried to find a phone number for them but there doesn’t seem to be one!
No matter how many times I email them I just get same automated reply - reset p/w.
It won’t let me!
What on earth do I do??
//told my bank can’t cancel a D.D for me??//
Who told you that ?.I have done it many times.They will probably ask if you have notified the payee.Just explain what has happened.
Is the DD coming directly from your Bank Account? If you did it through a Credit Card you will have to contact the CC company. If you went through PayPal you can cancel subscriptions easily through them on line.