Xperia Z3 - Micro Sim Problem.

Treatise | 15:59 Fri 15th Jan 2016 | Technology

7 Answers

Hello.
Are there any owners of a Sony Xperia Z3 smartphone who have experienced a similar problem to the one that I am having?
The device, which is brand new, will not accept a Micro Sim card instead flashing the message - "SD card damaged. Try reformatting ".Are there any solutions to this problem? I would like to solve the problem myself rather than having to return the handset to the retailer.

How Can I Unlock A Nokia Lumia 625

Screen Mirroring On A Rook By Ee

Answers

1 to 7 of 7

Best Answer

No best answer has yet been selected by Treatise. Once a best answer has been selected, it will be shown here.

For more on marking an answer as the "Best Answer", please visit our FAQ.

pinkyboyid

If the phone has an SD memory storage card inserted try removing it. If the phone stops complaining and works ok then you could try reformatting the SD card as indicated.

If you need a card reader device to carry out the reformat using a PC, there are plenty of cheap SD reader units on ebay, for example:

http://www.ebay.co.uk/itm/Brand-New-USB-2-0-Universal-SD-SDHC-SDXC-Micro-SD-Memory-Card-Reader-Flash-Stick-/391357805903?hash=item5b1ebe354f:g:2msAAOSwL7VWjQlm

keithg

"Micro sim card" and "SD card" are two different cards with different slots.

Fitzer

It appears that the Xperia Z3 takes a nano SIM rather than a micro, this may explain the problem http://www.sonymobile.com/global-en/products/phones/xperia-z3/specifications/

VHG

Sounds like you have put the sim in the SD card slot.

Fitzer

Specifically warned against in the user guide http://support.sonymobile.com/global-en/xperiaz3/userguide/Assembly/ :-)

Treatise

Question Author

Thank you all for your replies. I am quite certain that both cards have been inserted in their correct positions. An SD card is also known as a Micro - Sim, it's main function being to provide extra storage space. Anyway, I gather,having browsed some users websites that this is quite a common problem with the Z3 model for which Sony has yet to offer a satisfactory explanation or solution.