Saving Pics

I am running Windows 7 & Picasa 3. I am trying to save a pic sent to me in an email, I'm right clicking on the picture & clicking save to, when I check the pic a message says Windows unable to open this file. Please can anyone help ?.

13:30 Fri 03rd Feb 2012
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Question Author
thanks for your reply headwreck. Do you know how I can find the format ? I cannot access the sender.

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