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who does Ebay answer to?

Do Ebay have to answer to anyone? Some body, authority, organisation or committee?

At present there are no serious rivals to Ebay, so it's very hard for customers to leave them and go elsewhere. It's almost a monopoly.

With the awful way they treat their customers, there should be something that can be done. But leaving them means going without online auctions in general. They have no serious rivals.

Any ideas?

smoothfield Tue 01/07/08 16:32

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squarebear
Tue 01/07/08
16:34

Then it's up to another company to set up a rival site and promote some healthy competition.

If you don't like ebay then don't use it. Simple as that.

lajohn
Tue 01/07/08
16:34

who does Ebay answer to? - have you tried calling them? maybe shout at them they might hear.

smoothfield
Tue 01/07/08
16:45

Question Author

Perhaps I should have added that the reason I would like to do something is because their customer service does not do anything - not matter how loud you shout.

And as for the first answer - did you read the question? That's the whole point! There is no alternative to Ebay, so they can treat you as badly as they like. Why send unhelpful pointless answers like that? Are you really bored?

Now it's not an unanswered questions, I'm not going to attract any serious answers. Thanks a bunch.

squarebear
Tue 01/07/08
16:47

What answer were you expecting? Ebay answers only to themselves. I

t's like if you created a website, you could run it however you see fit and if it's to run it badly then that's their decision.

Ethel
Tue 01/07/08
16:49

eBid

http://www.ebid.net/

What is your problem with eBay? I have made a nice income from it for the past 7 years or so.

Can I help?

neildownx
Tue 01/07/08
19:33

...actually ebay.co.uk has to act within the distance selling rules act as set out by english law

(ebay.com is american forget that one)

check out

http://www.berr.gov.uk/consumers/buying-sellin g/distance-selling/index.html

I know they do not sell anything themselves but they are offering services - if I am wrong spank me

Ethel
Tue 01/07/08
21:54

Neil - that only applies if the seller is a business and if it is sold on buy-it-now.

4candles
Tue 01/07/08
22:55

Ebay's line has always been 'We only act as agent - what the punters get up to is their affair and responsibility' or words to that effect. 'We'll just take the fees, thanks very much'.

The tide may be turning though -

http://news.bbc.co.uk/1/hi/business/7481241.st m

Unsureme
Wed 02/07/08
19:51

Why not try Tazbar?

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