E-Mail Saying I Have Made A Purchase

[kenny1234]

I have just received an E-mail from I-Tunes stating a purchase confirmation for an item. VIZ:- Co pilot premium HD !!!, showing an order number/receipt date/ and cost £15-98. I don't even have an account with them, so I couldn't cancel it. I have tried to reply to the E-Mail and got the message "failure" to send!! I have checked my bank account but nothing has gone out {yet} Anyone any ideas what is going on??

[EDDIE51]

I get these regularly they are a scam, just delete it with out opening it.

[Canary42]

Scam - delete without clicking any links, and don't reply.

[ubasses]

As previously said, a scam. Have a look at this link, it appears to be American but the tips are very useful.
https://blog.returnpath.com/10-tips-on-how-to-identify-a-phishing-or-spoofing-email-v2/

[VHG]

It is probably a scam.

Did the email have a link to iTunes so you could "log on" to verify the transaction?

If so then it would have been a "false" link taking you to a site that would LOOK like iTunes but was NOT iTunes (set up by the criminals).

This would allow them to "capture" your iTunes userid and password so they could log on to iTunes, steal some stuff, and have you pay for it.

These type of email are called "phishing" and they are VERY common for banks, ebay, Amazon and so on.

They send out thousands of them at random, hoping that SOME of the people will have iTunes account and hoping that some do log on to the dummy web site.

One thing you should NEVER do is try to reply to them. All this does is verify your email account is live and active, so it will be added to a "spam" list so sadly you will now get more spam than ever.

[VHG]

As a follow on to my reply above.

If you ever get ANY email asking you to logon to ANY web site asking you to verify your account (or similar words) then it is a scam.

They also often include test like "your account will be terminated if you don't do it".

You sound as though this type of email is new to you but for many of us we get them daily.

ALWAYS treat every email like this as suspect.

It is sad to say the internet is a but like the old Wild West, you cant trust anybody.

If you are not sure of an email DONT click on any links, DONT reply to it, DONT give out any financial details to anyone, and DONT give you bank PIN numbers to anyone.

These are pretty standard warnings but people still fall for them every day.

[janbee]

yes, it's a scam, just delete or block it. I get them too. Do NOT try to reply to any of them.

[viv41]

As everyone says kenny, ignore them and don't worry! I had a few at work once and the IT guy told me just that. Just scams.

[kenny1234]

Thanks everyone----the fact that my reply to the E-mail could not be sent ---[and that I don't have an I-tunes account], should I be OK??

[kenny1234]

PS---No details of my bank or credit card were involved either

[fiction-factory]

If you clicked on any attachment it could have placed some form of keylogger or malware on your computer

[VHG]

I did a search on "iTunes scam" and the product name in your email "Co Pilot premium" and found this page.

https://blog.malwarebytes.org/fraud-scam/2015/10/steer-clear-of-this-apple-invoice-phish/

Seems a lot of people are getting it.

I notice at the bottom of the email it says "If you did not authorize this purchase, please: Click here for Refund"

This is where the scam comes in.

When you go to the "refund" (scam) page they will ask for personal details and bank details so they can give you a refund (so they say).

If you fill this in then you have just given away lots of personal information including personal financial information.

If you get emails like this again just do a few Google searches on company name, product name and words like "scam" and you will find others have also got it.

[kenny1234]

Thanks again