Contacting Facebook - Why is it so hard?

[alison6399]

Hi

My friend has a block on her account because she has apparently made 'unsolicited friend requests' on her account. This is definitely not true & we suspect that someone has hacked her account. She wants to protest her innocence & have the block removed, but it seems nearly impossible to EMail Facebook. Has anyone else had any success. My friend is really distressed about this & no one seems willing to help!!!

[Pro_sparky]

Hi, Facebook have a habit of making you crawl through help sections to get answers rather than deal with you properly. Don't know if this link is any help.
http://www.facebook.c...hp?id=260749603972907

[Pro_sparky]

You could look at this link and scroll down to Report Hacking, Malicious Links, Scams.
http://www.theanswerb.../Question1120027.html
Report the account as being hacked and explain that the unsolicited friend requests were not made by your friend at all. It's worth a try. Good luck.

[MarkRae]

You could, but it won't do you any good...

[starone]

Why bother? And why on earth get distressed about it? From what I can see of it, which thank goodness isn't much, it causes a great deal of problems. Best left alone, I reckon.