Assume a simple text document will still print and it's this particular document giving trouble.
Tools, Options, Print and uncheck the "Background colors and images" box.
If that does not work....Tools, Options, Print and uncheck the "Drawing objects" box.
Make sure they are set back to original values after you have printed your document and finished with it.
tried out what you said there - the printer was off and when I turned it on without going into a document even the red alarm light came on - maybe there is something wrong with the printer. but thanks anyway unch