not responding

[clarklsparkl]

Hi all my laptop is not running properly, I have been trying to burn a DVD from my camcorder (JVC EverioGZ-MG630AEK) something I have never done before. My laptop is an ACER Aspire 7520 and I have ACER deluxe arcade which supports DVD burning but it says no device is installed.I also have Cyberlink Power producer but when I run that and get so far I says that this is not responing. it also does this with NTI CD & DVD maker 7. Apart from that it also says the same about other programmes unconnected to my camcorder. Please help.

[AlBags]

How are you actually trying to burn it? Exactly?
Devices have to be recognised by Windows (on laptop) first.
Check the Device Manager on the Laptop under CD/DVD drives to see what you actually have installed. Should have a DVD writer, surely?

[clarklsparkl]

Yes all in order on the device manager, there must be some reason for the not responding on other programmes.

[clarklsparkl]

as a matter of fact it has come up here "not responding in the answer bank"

[AlBags]

then it is extremely busy doing something else. Not infected, is it?
Check all processes in Task Manager first, switch off System Restore and do a full AV scan.