I keep getting the message come up Antivirus 2009 is inactive and lots of pages telling me to update. Then I got a message saying that this is not registered. What is going on?
lankeela Wed 20/08/08 10:42
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Yo will have clicked on an email link saying something like "You have received a greetings card from a friend".
My wife did that at the weekend and it took me the best part of a day to sort it out following instructions from google.
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Question Author
I have clicked on the link and think I have downloaded Spydoctor thingy, but not sure how to actually get rid of the Antivirus 2009 thing. Also everything on my screen is coming out extra large print. Don't know if this will get through, but if it does should I turn off my computer to try to start again?
Help, I think I may be crashing... sorry for not rating answers
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Question Author
Windows switched itself off and restarted, and print is back to normal. How do I virus scan/security check? Thanks for help.
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Well, if you don't know if you've installed the Spyware Doctor, things get a bit difficult.
Go to Control panel/add or remove programs and scroll down to the Ss and see if it's there. What was not clear from the link was that the version offered would not remove anything unless you paid. So, if it's there, uninstall it and restart your machine. If it's not there, fine.
Go here instead:
http://pack.google.com/intl/en-gb/pack_install er_new.html?ciNum=11&hl=en-gb&gl=uk
Uncheck everything except spyware doctor, then follow the on-screen directions. This will install the free version.
After it's installed, click Run, and the program will open and should automatically start a scan (if it doesn't start scanning, click the Scan now button and choose a full scan. When it's finished the scan it will show you the threats and allow you to remove them.
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Question Author
Thanks folks, think I've finally got it sorted. It was a clever little bu**er making you think that it was Windows telling you to do things. Managed to download the free Spyware Doctor thingy and although it took ages it finally scanned and found the nasties.
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