trayapp problem

[georgieminky]

i keep getting the message on my start up about trayapp.I know this has something to do with my old hp printer that I dont have anymore,how doI remove program from my computer.

[ACtheTROLL]

guessing you are on XP - but the principle is the same for vista or 98.

you must uninstall the utilities that come with most printers.
(not just delete the files)

in control panel look for add remove programs (in vista programs and features)
look for the hp utilities ... and uninstall them
go back to control panel ... look for printers ... remove the entry for the old hp

[georgieminky]

I have tried to uninstall hp printer and all utilitys on my computer, but when I click the remove button nothing happens. what am I doing wrong!

[ACtheTROLL]

Have you deleted the folder they were in?

Normally with progs that won't uninstall - reinstalling using the default options will then let you uninstall.
but obviously you need the disc (or download from the HP site)

[georgieminky]

Yes i did delete file. I dont have disc anymore.Can you tell me what I need to download from HPsite.Thanks. I am also having trouble with my media player: message reads media player sound device not installed or in use by another program, it has been working up to now, what should I be checking or should I just download new sound driver from Ms updates.

[ACtheTROLL]

you'll need to visit here
http://h20180.www2.hp.com/apps/Nav?h_pagetype= s-001&h_lang=en&h_cc=uk&h_product=18972&h_page =hpcom&cc=uk&lang=en&h_client=S-A-R135-1

enter the details
Software & Driver downloads

alternatively - download
http://mlin.net/StartupCPL.shtml
look through the entries and disable the HP stuff there ....
if you mess up - you just put the tick back

work 1 at a time so you know what caused the problem (if any)