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Evri Deliveries
Our first experience has left us far from impressed. Has anyone else had a poor service from them?
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No best answer has yet been selected by naomi24. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.It's all down to the local courier and the fact they have very poor customer service.
I've spent a fair amount of time chatting with our local Evri driver and I know one of the reasons why so much stuff never makes it to the door. So often a batch of parcels will be missing an important consignment number - this can be as many as 30+ parcels. Our local driver encounters this issue several times a month and, protocol dictates that they are not allowed to deliver any parcels without these consignment numbers - they should be rejected, at which point they often get lost or sent for auction (I'm not sure if they still do this, however it is what they used to do, even if the items have a readable delivery address). Our local driver always accepts parcels that have no consignment number because she knows just how many of the parcels never make it to customers.
Often she vents to me about how frustrating it is, and that she knows that so many of her colleagues refuse to deliver parcels that aren't correctly labelled. I'm so grateful to her for being such a decent human being. I'm not sure I could do that job, knowing just how much hate there is towards the company.
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