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I am in dispute with a carpet fitter that did a job and is blaming pets (one of which does not exist) for his poor workmanship. It is clear it is his. Fault but he is obviously not admitting liability or responsibility.
He has offered to replace the carpet (with a better quality one than the original) for 50% of the £12 cost.
Although I don't think I should have to pay for a replacement, I think he will in effect be replacing the carpet at no cost to him and I will be footing the full cost of his purchase price.