Lousy wine refund

[carolegif]

I bought some wine with my avios points and two bottles were corked. I called Laithwaites who said I could have two identical replacements or my money back. I did not want the same wine as I would have the same problem so I asked for my money back.
So what have they sent me? A £20 voucher for Sunday Times Wine Club where the cheapest case of wine appears to be £89!
I can't afford to pay another £69 so what should I do?

[woofgang]

go back and tell them that is not a refund. Why do you say that the two identical bottles would have been corked as well?

[carolegif]

The first wine was sour - I actually think it hadn't matured enough, the second one was a 2003 Rioja which tasted of nothing which suggests that it had 'gone over the top'!
Laithwaites said it was corked.

[jno]

just because one bottle is corked doesn't mean that another will be, even if it's the same wine.

[woofgang]

neither of those descriptions are actually of a corked wine. Sounds more like just poor quality to me.