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Spicerack | 20:09 Mon 26th Aug 2019 | ChatterBank
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https://metro.co.uk/2019/08/26/john-lewis-security-guard-drags-new-dad-neck-shops-baby-clothes-10632125/?ico=pushly-notifcation-small&utm_source=pushly

I believe the security guard although, of course, in this day & age we aren't likely to hear his side of the story.
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The thing is the video only shows Kyle getting dragged out through the door. Pity it doesn't show the build up to it.
20:17 Mon 26th Aug 2019
You may believe that the security guard heard bad language, but that does not excuse his action - physically manhandling a customer out of the store in a clearly excessively forceful manner, for which he has quite rightly been dismissed.
Well he was sacked so he must have been doing something wrong. There are ways of restraining people - not sure a headlock is one of them

What do you think a Security Guard should do, sit down and talk to him over a cup of tea?
As the security guard has been sacked, there may be more truth than is usual in reporting.
Roid rage, that's all.

Standards are slipping at John Lewis.
Baldric - // What do you think a Security Guard should do, sit down and talk to him over a cup of tea? //

If a security guard wishes physically to remove a customer from a store, a headlock is not the recognised method of doing it - which is why he has been sacked.
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I believe Kyle did more than swear at the guard. I'd love to see the CCTV but that ain't going to happen either today.
Employees are 2 a penny and dispensable.
The thing is the video only shows Kyle getting dragged out through the door. Pity it doesn't show the build up to it.

What is the recognised method then Andy?
If you look at the relative physical sizes of the security guard and the customer, it is clear that using a headlock is excessive force, and that is a fact regardless of what may have occurred previously.
I can't say I have ever been dragged out if a store in a headlock. You do have to wonder what happened first.
Bladric - // What is the recognised method then Andy? //

Usually taking hold of the arm firmly, and if resistance occurs, then holding the wrist to move the arm up the back until the customer complies. A headlock is clearly inappropriate given the size of the customer and the size of the guard.
Spicerack - // I believe Kyle did more than swear at the guard. //

Based on what?
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So, if you're small, you can do anything you like without fear of retribution.

Looks that way Spice.
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Based on Kyle spluttering 'Alright, I'll calm down, I'll calm down now ' (or words to that effect)
Marched out at bayonet point to face summary justice from a committee of retirees who really should know better, it seems.

Hangin's too good for 'em, etc.

Spicerack - // So, if you're small, you can do anything you like without fear of retribution. //

And the So Rule arrives early in the proceedings!
//So, if you're small, you can do anything you like without fear of retribution.//

If you aren't shoplifting... probably!
doubt we'll ever know what kicked off before the security guard felt it necessary to headlock the guy.

As he was sacked, is it clear exactly the reason for his dismissal?

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