Uncollected phone charge.

[pmurray78]

Hi, I closed my mobile account with last October and received a final bill for about �17 and then a further 'your account is closed' statement. They have sent me a letter (June) demanding the money in 7 days as they did not take the money to an error with their direct debit system. I have phoned them unhappy about the aggressive mailing and also explaining that they wrote letting me know that my account was closed. Do I have to pay them, if so do I have to pay right away or can I pay a very small amount over a long period of time to make a point?

[Nhozu]

If I read your question correctly and there is some 8months between closing the account and sending you their notice, I would tell them to take a hike. 8 months is an unreasonable period to expect a payment, and so they affirmed that no payment was due by there conduct.

However, look at your contract, there might be a term in their about what they have done.

They would also be unlikely to take any further action (e.g. through the courts) over the amount due by you.