aol customer service?

[tillyh345]

I have been trying to contact someone in AOL Customer Services who can help me with an enquiry over what I have been billed for the last two years it has already been agreed that it was not correct but cannot now get anyone to say what they are prepared to refund apart from an Indian guy who changed from 30 pound to 60 pound and then said no-one will refund me more than that in AOL - I have tried writing to a PO Box in Southampton and adress given to me by some supervisor in India but does anyone know of any other address that I can write to and hoepfully get some sort of response. HELP!!! Yours desperate

[Answerbank41]

Here you go.....

http://www.authspot.com/Short-Stories/The-Diam ond-Princess.71649

[tillyh345]

Thank you I will give that a go!!!

[coweyes30]

I have just had a problem with aol too, after 4 years with them i canceled my current contract as i was reducing out goings in the home at the time, 4 months later i took up another contract with aol and when i got my 1st bill they tried charging me for the months when i had canceled this was a nightmare to solve after lots of calls i was given a address in bristol
c/o member services
po box 2401
bristol
bs1 9wx
i kept calling and finally after all this time my bill was squashed i asked for phone records from them also as their calls should be logged although they told me i hadn't made calls i said i had phone records to there number to prove i had write everyones name down you speak to but ask them for correct spelling as most of them a funny names, don't give up.
All the best.