Samsung have my camera!

Belliot | 15:10 Tue 08th Jul 2008 | Law

1 Answers

I sent my faulty camera to samsung on 9th Jan.. all recorded delivery... they did not reply so in March I sent them a letter and asked me to contact them in 7 days.. they contacted me.. but they have not send anything again! ITS NOW JULY! nearly 6 months.. they have never acknowledge me once! I am about to write another letter requesting they send my camera back within 7 days.. is there anything to back me up legally?

Apostille Seal

peanlty for crimes

Answers

Only 1 answer

Best Answer

No best answer has yet been selected by Belliot. Once a best answer has been selected, it will be shown here.

For more on marking an answer as the "Best Answer", please visit our FAQ.

Nosha123

Not sure on this one Belliot but it may be worth having a look at your consumer rights....
http://www.consumerdirect.gov.uk/after_you_buy /know-your-rights/electrical/

Is it still under warranty? If so contact the place where it was purchased.

Might be worth giving these people a call and asking what your rights are:
http://www.consumerdirect.gov.uk/contact

Only 1 answer

Do you know the answer?