If You Lose Money (Does Not Pay Out)

[fudgefudge]

On fruit machines do you have to contact the owner or say pub mansger for refund

[fiction-factory]

Did it say on the machine?

[Islay]

Depends because not all machines are owned by the pub.

[Old_Geezer]

Indeed. Many are supplied by a separate company who have negotiated the right to site their machine there.

[Cloverjo]

If the owner of the pub does not own the machine, they should contact the machine owner who will send out an engineer to investigate. It might take a couple of days, though.

[clairson59]

As indicated in the other posts here, fruit machines in pubs should have a disclaimer on them stating if the pub are not responsible for the machines or losses incurred. If there is such a sign on the machine it should have a phone number to contact the owner of the machine. If there isn't a sign on the machine the pub could be responsible to refund you.