returning an item to the shop, definately not fit for purpose sold

[tweenyb]

hiya

i bought a maybeline mascara, waterproof version on friday from boots.
i applied it on sat morning and went out for the day....
within about 30 mins i had big black smudges all under my eyes... this is definately not fit for the purposes it was sold.
do i have the right to return it in this case?
i dont have the pckaging but dohave the reciept

thanks x

[daniela31]

waterproof and smudge proof are not the same thing.
Maybe you put too much on? was it raining? did your eyes get wet?
you are not giving enough information here......

[terambulan]

Take a photo and return goods to manufacturer with photo & complaint.....they'll refund you, in time!

[tweenyb]

daniela31 thank you for your answer
i did not apply too much as only apply a little mascara as i do not like to look like im wearing any but as i have blond eyelashes i have to apply some.

it was not raining, my eyes did not get wet, but there were big black rings under eyes and i looked like stupidly gaunt

terambulan
thankyou for your response as well, i will put it on again this evening so no one sees me looking a mess lol but will take pics and send them off
thank you so much