What Kind Of Questions Do Interviewers Ask In A job Interview?

[hapy]

please help trying to get ready for my first job interview ever and am extremelly nervouse its a customer service job thanks everyone for reading and answering this thankkkkkyou

[Craftypig]

Previous experience.........

[jaydah]

its against Site Rules to post too many questions in sequence. Dont post more under J&E else you could be banned.

[Count-A-Strong]

Ones which they expect honest, intelligent and enthusiastic answers to.

[Buenchico]

Most businesses seem to have set up training courses for just about everything that happens in their company, with just one exception: Hardly anyone ever seems to provide training for the people who interview job applicants!

So it's hard to know what you might expect. (If you get "Where do expect to see yourself in five years time?" you'll know that the interviewer hasn't got a clue about what he's doing, and he's just asking what he thinks might possibly be the right questions!).

A good interviewer should ask the really big, open-ended question; "Tell me why you think that you'd be good at this job"!

The correct response to that one is probably something like:
"I like helping people and I enjoy a mixture of routine tasks together with new challenges. I'm good at problem-solving and I'd enjoy being able to help others".

Chris

[Count-A-Strong]

Sorry Chris but if someone replied in your suggested way they'd be an instant no no mi like to seemcreative individualistic and, where appropriate, imaginative answers not text book ones. But then I do work in design.

[Buenchico]

It's a 'customer service' job, Count!

As we all know, the usual qualification required for anyone who wears a badge with the words 'customer service' on it, is a total inability to understand what those words actually mean ;-)

(Er, sorry for my cynicism, Hapy!)

[Count-A-Strong]

Good point, well made Chris.

[jd_1984]

Remember, a good interview is one where the interviewer doesn't have to speak much. So research the position and impress them with your knowledge about the job if you can.
It is also important to ask them questions about the job, a good interviewee will demonstrate that they are keen to learn about the job that they are applying for rather than simply sitting there and nodding politely.

With Customer service, it is useful to have experience working with the public. Being aware of customers expectations and the abiltiy to deliver the service that the customer is paying for is vital,
Customer service work is about adapting to each persons individual needs and wants and being able to identify how you can help the individual.
The ability to think fast on your feet and solve problems is important.
The basics like being presentable, polite and well groomed are important if you are dealing face to face with customers.
Customers appreciate honesty. If you dont know the answer to something, customers prefer honesty - so dont tell them what you think that they want to hear if it is not the truth, never be afraid to ask a superior for assistance.

Good luck