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SLA's, FTF's and GTC's

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frazer_d | 22:59 Wed 12th Jul 2006 | Jobs & Education
6 Answers
I have received a job description with the above abbreviations. Can anyone debunk them for me?
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Avatar Image CheekyChops
SLA's are Service Level Agreements. for example, in my last job we had to respond to customer queries within 2 days, therefore the SLA was 2 days.
23:18 Wed 12th Jul 2006
Avatar Image buildersmate
GTC can stand for General Teaching Certificate
00:04 Thu 13th Jul 2006
Avatar Image Buenchico
As CC says, SLA is probably 'service level agreement'. Some alternatives are here:
http://acronyms.thefreedictionary.com/sla

FTF could be 'first time fix' or refer to being 'face to face' with, say, a customer.
Alternatives: http://acronyms.thefreedictionary.com/ftf

GTCs could be 'general terms and conditions'.
Alternatives: http://acronyms.thefreedictionary.com/gtc

Chris
01:01 Thu 13th Jul 2006
Avatar Image alvin100
You will find that the world is riddled with 'TLA's these days
20:47 Thu 13th Jul 2006
Avatar Image alvin100
Thats three lettered abbreviations, by the way!!!
20:47 Thu 13th Jul 2006
Avatar Image clarey
agree with Buenchico on all 3!
22:34 Thu 13th Jul 2006

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