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Explain The Importance Of Building Positive Relationships With Customers. Outline Two Ways In Which This Can Be Achieved

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amymills1992 | 10:25 Fri 11th Apr 2014 | Jobs & Education
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Explain the importance of building positive relationships with customers. Outline two ways in which this can be achieved.
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Turn it round- think what would happen if firms built negative relationships with customers.
There are lots of ways- but maybe tailor your answer according to the nature of the business/area your course relates to
If you suggest some ideas of your own I'll give comments

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