Post Office Delay

[tali1]

i sent off first class signed for letter to go to london 110 miles away.
On tracking i am getting this message
Item K*******GB was posted at on 11/09/13 and is being progressed through our network for delivery.
That's 9 days ago- surely it should not take so long? -the letter has a 14day small claims deadline for the 25th -

[gingejbee]

No, it shouldn't take that long....but things happen!
It's not the Post Office that's at fault, of course...it's Royal Mail.

[woofgang]

Sometimes its the system and the parcel actually isn't stuck. I have had people let me know that packages have arrived while the RM website is still telling me its in the system for delivery

[marje]

I've had that as well woofgang, but usually the info is there.

Can you contact the person(s) you sent the letter to tali?

[spudqueen]

Signed for is not tracked. You can check if it has been delivered, but if it goes missing there is no way of knowing where it is. Unfortunatly all sorts of things can and do happen to letters, sometimes the flap isn't stuck down properly, the corner gets caught in a sorting machine and the whole letter gets shredded. Sometimes it gets caught up with another letter (can happen if there's a bit of loose sellotape). All sorts of stuff. If something is very important than you can send it special delivery, which is tracked the whole way and doesn't go through the sorting machines, it's all sorted in a special, locked office. But that service does cost a minimum of £6.22. I know that we shouldn't have to pay that sort of money to guarantee that post will get there, but unfortunately accidents do happen.

[tali1]

The last time i checked a signed for letter -the website showed it correctly
@marje ..... "the letter 14day small claims deadline" - i'm threatening to sue the thieving b*****s!